Last week, I posted on the culture at Casepoint and about its legal hold product. Coincidentally, Casepoint today announced a significant new tool that reinforces my view that it is one of the most client focused legal tech vendor out there
The new Casepoint product is called ChatViewer. According to Casepoint, ChatViewer is product upgrade that significantly eases the review process for chat messages, including those from cell phone conversation apps and enterprise collaboration tools such as Slack and Microsoft Teams. Using ChatViewer, legal professionals can view, search, sort, and manage chat data more easily than ever — allowing them to reduce review time and discovery-related costs.
Continue Reading Casepoint Announces New Chat Review Feature
I talked last week to David Carns, the Chief Strategy Officer of Casepoint. Casepoint is an e-discovery cloud based provider that offers data-based intelligence and full-spectrum eDiscovery, including cloud collections, data processing, advanced analytics, artificial intelligence, along with review and customizable productions.
So, as promised in my 

I was reminded through a couple of examples this week of the importance of listening to your customers if you are a product or service provider. It’s stating the obvious: if you want to sell something to someone, you ought to know what they think, Duh…
E-discovery providers are primed to make the shift from providing products designed for e-discovery to providing products for much more complex document analytics.
I chat
I have