As many of you know, I regularly participate in Bob Ambrogi’s LegalTech Week journalist roundtable on Fridays. This past week, we actually did the roundtable live and in person at Relativity Fest. I raised two articles/developments during the roundtable. The first one had to do with the settlement by DoNotPay with the FTC, which Richard Tromans of Artificial Lawyer analyzed in a recent article. DoNotPay was fined for alleging offering legal services to consumers that they could not deliver. (Josh Browder,the owner of DoNotPay was not named as a defendant in the action).

The second was the announcement that Rocket Lawyer had been granted approval by the Arizona Supreme Court to operate as an alternative business structure. This approval paves the way for nonlawyer law firm ownership. Rocket Lawyer has previously secured similar permissions in Utah and the UK. I usually don’t post what I talk about during the roundtable since that would be a little redundant But the two articles raise some access to justice (A2J) issues that merit additional consideration and thought.

Continue Reading Access to Justice: Perfection Can’t Be the Enemy of Progress

I’m attending Relativity Fest this week in Chicago. Relativity Fest is put on by the e-discovery software provider Relativity. Relativity is one of the largest discovery software providers. Relativity Fest is its extravagant user conference. According to Relativity, there are a record 2000 attendees at this year’s show, the 15th annual one.

I attended a panel discussion early in the conference on the findings of an annual in-house counsel Survey conducted jointly by the consulting firm FTI and Relativity. On the panel were Ari Kaplan, the principal investigator for the Survey, Adam Weiss, Relativity’s Chief Legal Officer; Wendy King, Senior FTI Director; and Celia Perez, in-house counsel at FreightCar America.

This was the sixth such Survey. Kaplan talked to some 34 in-house counsel in 11 countries.

Continue Reading Relativity Fest 2024: E-Discovery Providers Like Relativity Pave The Way for Legal Embrace of GenAI

I recently chatted with Noah Waisberg, co-founder and CEO of Zuva, an M&A contract analysis firm. Noah was kind enough to give me a copy of the book he and Dr. Alexander Hudek recently authored AI For Lawyers, which is an excellent read.

In his book, Waisberg and Hudek talks about something called the Jevons Paradox. The Jevons Paradox is that generally speaking, when the price of a good or service comes down, consumption of it will typically go up. Waisberg and Hudek postulate that the same should be true for legal. As automation, AI, and Gen AI reduce the cost of legal services, there should be more cases brought. 

In my view, that means greater demand for legal services. More demand should mean more revenue and profit for the providers of legal services.

Continue Reading Unlocking Potential: Can AI and Gen AI Can Transform Insurance Defense and Carrier Relationships?

I recently attended LexSummit2024, the Filevine user conference. Filevine is a case management software provider. I also got a demo of vLex’s enhancement of its AI tool, Vincent from its Chief Strategy Officer, Ed Walters. VLex has historically been thought of as a legal research provider although now we its expansion, Walters describes vLex as a “legal intelligence company.” Lots of cool stuff, most of which is already out there in the marketplace. What struck me the most about these and other tools? Litigation is about to be completely disrupted across the board.

Continue Reading A New Day For Litigation: AI Tools Are Redefining the Future

The Filevine user conference, LEXSummit2024 kicked off recently in Salt Lake City with a keynote presentation by its CEO, Ryan Anderson. Anderson offered up his view of where the company in specific, and perhaps legal tech, in general, should be going.

Anderson called to mind Steve Jobs and the iPhone introduction in 2007 as a map for the future. Anderson played a video of Job’s introduction of the iPhone. As most of you may remember, Jobs described iPhone as a device that combined three things—the iPod, a cell phone, and an internet communicator—into one. The genius of Jobs and the iPhone, said Anderson, was not that Apple created something entirely new. The genius was seeing the synergy of having a device do three things that three different devices previously did. This combination opened up the potential for innumerable new and different things because it gave customers something they needed and wanted. Given where we are today with the iPhone, the value of that insight seems pretty clear.

Continue Reading Ryan Anderson Lays Out Future of Filevine

I recently returned from the annual Conference of the International Legal Technology Association or, as it is usually referred to, ILTA. Over 4000 registrants from 32 countries. Over 200 exhibitors. Almost 350 speakers. To say this is a really big show would be an understatement. It’s certainly one of the biggest if not the biggest legal tech conferences. I have written about some particular observations from this year here and here.

So what did I learn about legal tech and the state of the “ecosystem”? Here are my top ten things:

Continue Reading The Top Ten Things I Learned at ILTACon This Year

Like it or not, we live in interesting times. They are times of danger and uncertainty; but they are also the most creative of any time in the history of mankind.

Robert Kennedy

The ILTA Conference I am attending this week is great for seeing where the legal tech industry is going. This is true especially for Big Law and large corporations. One trend is clear: we are witnessing the second wave of Gen AI in this legal market segment. In a word: its consolidation.

Continue Reading Gen AI’s Second Wave: The Rise of Consolidation in Legal Tech

The gargantuan ILTA (International Legal Technology Association) Conference kicked off today at Nashville’s sprawling Gaylord Opryland Hotel and Convention Center. (Well, sort of in Nashville. The Gaylord is in the Nashville suburbs, not downtown Nashville). Over 4000 registrants from 32 counties. Over 200 exhibitors many of whom hawking their AI and Gen AI wares. Almost 350 speakers (as in most shows these days, many of which are talking about Gen AI).

Indeed, one of the Ediscovery vendors wondered out loud to me whether there were still any Ediscovery issues left. All the conversations are dominated by Gen AI. The answer, of course, is that there are plenty of ongoing ediscovery problems. It’s just that, these days, it’s all Gen Ai, all the time.

You have to be careful with data and algorithms when making decisions

Continue Reading Beyond the Hype: Opening ILTA Keynote  Reminds Lawyers and Legal Professionals of Limits and Risks of Data Analytics and Gen AI

There are three kinds of lies: lies, damned lies, and statistics. Mark Twain 

I was told one time that there are firms that want to innovate, and there are firms that want to say they innovate. Meaning, of course, that some firms just want to get on the bandwagon and appear to follow trends for appearance’s sake. These firms either don’t know how to innovate or have no interest to begin with.

I thought about this idea when I was recently presenting with Dr. Maura Grossman. Dr. Grossman is a professor of Computer Science at the University of Waterloo in Canada, a consultant, and a lawyer. She has been a court-appointed special master on eDiscovery matters. She has represented Fortune 100 companies and financial institutions in dozens of civil actions. She invented one of the most widely used protocols for technology-assisted review. Oh, and in her spare time, she is an affiliate faculty member at the Vector Institute of Artificial Intelligence in Ontario, Canada.

Anecdotal Evidence Suggests Limited Use of Gen AI

Continue Reading Mind the Gap: the Disconnect Between Surveys and Anecdotal Evidence On Gen AI Use By Lawyers

I was recently at a conference of elite trial lawyers where I presented with Dr. Maura Grossman and was on a panel session where we demonstrated how Generative AI could be practically used. But perhaps the most enlightening time was spent outside of the conference in networking conversations which is, of course, typical.

One of those times was when I had a chance to chat with John Trimble. I have known John for several years. He is not only an outstanding lawyer and frequent consultant to small and mid-size law firms but also a thought leader in law practice management.

Standing in the Food Line

Continue Reading Law Firm Management: It’s Not All (Or Only) About Tech