Litera Microsystems recently announced a new publication called The Changing Lawyer. So, yawn, what’s so new about that?

Turns out there is something new. Like most vendors, Litera Microsystems (which it insists it be referred to as instead of any shortened version of its name), one of the larger document management service and technology providers with a complete range of products in this space, already has a product blog devoted to providing standard information about the products and services it offers. While a sound publication, its blog is pretty much like most vendor blogs these days. I have previously written generally about Litera Microsystems by the way both in my blog and for The Lawyerist.

But Litera Microsystems recently decided to go further. Like Fastcase, Litera Microsystems recently decided to offer its own content. (Fastcase announced in January it would be offering RAIL: The Journal of Robotics and Artificial Intelligence & Law, a print publication available via subscription).

Last August, Litera Microsystems offered for the first time a paper publication called The Changing Lawyer at the ILTA conference. This publication was basically a report on the status of the legal industry and the challenges and opportunities it faces.

But unlike Fastcase, who intends to charge for its content-content that that will be centered more on practice guides and specific artificial intelligence related topics-Litera Microsystems will, according to Julian Morgan, the VP of Marketing, be offering “a collection of thought leadership pieces that provide a snapshot of trends and stats in the legal profession” which it will offer free of charge to its customers and the legal community as a whole.

Last August, Litera Microsystems offered for the first time a paper publication called The Changing Lawyer at the ILTA conference. This publication was basically a report on the status of the legal industry and the challenges and opportunities it faces. In late February of this year, Litera Microsystems also announced plans to offer a new paper version of this publication most likely at this years’s ILTA conference in August.

Litera Microsystems plans to offer a digital version of the publication with the same name that will be continuously refreshed with new content.

But Litera Microsystems also announced it is going one step further. It plans to offer a digital version of the publication with the same name that will be continuously refreshed with new content. This publication is accessible as an interactive microsite and a downloadable PDF. Litera Microsystems plans to offer more general content about “the changing landscape of the legal profession and trends impacting the future of law firms”, according to the Litera Microsystems’ announcement of the blog in late February. New articles will be coming out in the digital version monthly.

Its interesting that Litera Microsystems obviously plans to offer content directed toward the law profession itself and not just the products and services or strictly substantive content. By doing so, it hopes to create more innovative thinking in the space and offer a collaborative tool for lawyers and legal technologists. Litera Microsystems willingness to comment holistically on the very industry its products is in many respects fundamentally changing, is a bit unique among legal tech vendors and the publication could in short order become a significant voice.

Morgan, who by the way speaks with a charming British accent, told me the Litera Microsystems feels it has a responsibility as a legal tech vendor to do more than just sell and market its products. Instead, says Morgan, it wants to be considered as more of a thought leader on the significant issues facing lawyers and law firms (Litera Microsystems’ primary market). Litera Microsystems, according to Morgan, wants to become a repository for ideas and a forum for robust discussions of sometimes controversial issues that may have little to do with the products it is offering.

In doing so, says Morgan, Litera Microsystems’ goal is to establish itself as a credible, noteworthy and valuable player . Of course, Litera Microsystems’ interest is not entirely eleemosynary: it also hopes to gain credibility and name recognition through the blog which will then open doors for it with potential customers, and ultimately increase sales. Litera Microsystems also hopes to use the publication as a learning tool for future product development. According to Morgan, “for us to provide our customers with the best solutions, we must have a real understanding of their organizational challenges they face, and the changing dynamics within their firms.”

Morgan also told me Litera Microsystems plans to continue with its present product blog as well so there will still be a source of information for those whose primary interest is in the products themselves. And Morgan realizes the challenges associated with a blog like this: a blog is worthless without good and continuous content. Litera Microsystems has committed to utilizing a bona fide journalist for most of the content so there will be both consistency of content and to insure that the digital version does not become a marketing piece. Morgan realizes though there are lots of legal innovation and tech blogs and differentiating itself will be a challenge.

While there are lots of blogs and digital publications out there, few offer the kind of commercial backing of Litera Microsystems. This backing will hopefully lead to great content and discussions

While the offerings of Litera Microsystems and Fastcase could not be more different in design and intent, they both represent ventures by tech providers into providing their own content which I think is exciting. While there are lots of blogs and digital publications out there, few offer the kind of commercial backing of Litera Microsystems and Fastcase. This backing will hopefully lead to great content and discussions that many individual bloggers and writers can’t afford to do on their own. It will also lead to more timely and relevant content. As Ed Walters of Fastcase put it in a quote for a recent article appearing in the ABA Journal: “For the future, we needed to make the Netflix kind of move,… We will be our own publisher with our own content…we can publish treatises targeted to people’s interest.” Same is true of Litera Microsystems albeit in with a different focus and type of offering.

Knowing the leaders at both of these companies, I have no doubt that they will both be offering quality and thought provoking content in an industry that sorely needs it.

If successful, Litera Microsystems could indeed further differentiate itself in the legal and legal tech community. And its nice to see legal tech companies with forward thinking believing they have a responsibility to offer this service and making the commitment to do so.

So, here’s to Litera Microsystems and its success.

A long-time law practice mentor of mine used to say after spending the day with really smart people discussing big problems and solutions, that all that thinking gave him a headache. If that’s the case then Carl would have had colossal migraine if, like me, he participated in the Building a Better Lawyer” Design Thinking Workshop at Michigan State University College of Law yesterday. (Want to see more? See  #betterlawyer). Continue Reading LegalRnD’s Workshop on Building a Better Lawyer: Can Law Schools Lead Us Out of the Wilderness?

Every year I try to make it a point to attend the Consumer Electronics show in Law Vegas. This week-long show is a gadget lover’s dream. Thousands of exhibits, lots of demos, plenty of substantive sessions and keynotes by such people as Brian Krzanich, Intel CEO, (Ajit Pai was supposed to speak but for some strange reason, he bowed out after the net neutrality vote). I’m lucky enough to have a media pass, so I get lots of inside perks and access.

Knowing where consumer electronics is headed also tells us where businesses and maybe someday, the practice of law is headed

Why do I, a practicing lawyer, attend? First, I’m a tech enthusiast or, should I say, a gadget king. But more than that, I think knowing where consumer electronics is headed also tells us where businesses and maybe someday, the practice of law is headed as consumer electronics filter over into commercial use. And one of the things I have concluded this year after just a couple of days here is that where the practice of law and lawyers may be headed is a little scary. Continue Reading The End of Lawyers May Not Be What You Think

I recently almost didn’t attend a Conference in my hometown. I almost didn’t go because a) it was not necessarily in my field (lawyer) and b) it was in my hometown (no one is a prophet in their own land, right?). (The Conferance was actually put on by the Louisville Digital Association, a local organization that’s more or less about all things digital and the Conference was really more about digital marketing and media than anything else).

But I did go and something remarkable happened…I learned things. New things. And my head immediately started applying the things I was learning to my field. It was magical. Even one of the speakers who I introduced myself too afterwards said “I saw you sitting there. Your head was going a hundred miles an hour. What energy you brought!” Continue Reading Life Long Learning: Profess It. Live It

This blog is devoted to the tension created as traditional legal concepts are applied to new questions created by technolgy. AKA the problem of  trying to fit a square peg in a round hole, to use an old cliche.

I recently ran across an article by a friend of mine, John Amabile and his partners at Parker Poe, Michael Birns and Todd Sprinkle entitled “Textualism Is The Law of the Land in Georgia: What To Do About it?” Here is a link to the article which appeared on December 7, 2017 in jdsupra. The article poses this exact question within the confines of a series of decisions by the Georgia Supreme Court.

 

“textualism requires the court to apply the plain meaning of the statutory text at the time the statute was originally“

John and his team report that the Georgia Supreme Court has firmly embraced the concept of textualism and rightfully lament the deleterious impact the application of this concept could have on businesses.   Continue Reading Textualism: The Enemy of Innovation?

It’s been said that bad facts make bad law. If that’s true then those who defend class action data breach cases better buckle down for some stormy seas. The facts surrounding the new Equifax breach couldn’t get much worse.

Equifax knew of the breach months in advance of when it announced it. It failed to take even the most simple precautions to prevent it. One key employee’s user name was reportedly admin. His password: you guessed it, admin. And some are claiming the breach was caused by the failure to keep the Equifax software up to date.

And the information held by Equifax was substantial. Names, addresses, health info, credit info, social security info. The most sensitive and valuable stuff. Not to mention the size: 140 million records were stolen.

And the fact that chief officers sold substantial stock in the company right before the breach certainly doesn’t help. Oh and by the way, if you go to the Equifax to check on your personal situation, you will be directed to a page where you can buy protection from…wait for it… Equifax.

All conduct that has received publicity. All conduct which could and will raise the ire of a judge looking at the case and deciding whether to allow it to proceed against Equifax as a class action.

The big issues is damage. Or better put, the lack thereof. In most data breach cases, its hard to find the more concrete, real damages that most courts are used to seeing in other kinds of cases

By way of background, Courts have been struggling with how to deal with data breach cases. The big issues is damage. Or better put, the lack thereof. In most data breach cases, its hard to find the more concrete, real damages that most courts are used to seeing in other kinds of cases. This makes determining whether standing for constitutional purposes exists a harder question for Courts to deal with.

Ever since the Supreme Court decided Clapper if not before, standing could be satisfied by a showing of actual damages or the “imminent threat” of actual damage. It is one the latter point that the federal circuits have split—some are more liberal and some more conservative. What is an imminent threat of harm when electronic records are stolen but not immediately used for fraud? Do the electronic records themselves and the resulting loss of privacy have value apart from any real use of them?

The plaintiffs argument is that we must force companies to be responsible when they put private records at risk. That privacy is a fundamental right. That its worth something. And that the mere theft of records by the bad guys itself shows the imminent harm—you wouldn’t steal the car keys if you weren’t going to drive the car.

The defense says that data breaches are inevitable and really can’t be stopped. How can you hold a company accountable for something that can’t be prevented? And not all hacks result in financial fraud or real damage. Indeed, so far none of the stolen Equifax information has appeared on hacker forums which could suggest that the breach may not be financially motivated.

And as the data breaches mount, as I recently wrote, more and more Courts seem willing to side with those whose personal information has been purloined even if its not used. And certainly, the more heinous the conduct, the more likely Courts will allow actions to proceed: it just doesn’t seem fair or right that a case against an entities like Equifax should simply be dismissed and that they not be called on to account for their conduct.

the more heinous the conduct, the more likely Courts will allow actions to proceed: it just doesn’t seem fair or right that a case against an entities like Equifax should simply be dismissed and that they not be called on to account for their conduct.

So the pressure on the judiciary, even federal judges appoint for life, will be extraordinary. Can you imagine the news headlines if claims against Equifax are dismissed? The editorial comment? The backlash?

So for all these reasons, this is a situation where bad facts may result in a decision that wouldn’t otherwise be made. Once again, the judiciary will be called upon to make the square peg of technology and what it can do fit into the round hole of existing precedent, even though it doesn’t fit very well. And the solution is not obvious since unlike most disrupters, the bind of precedence it particularly tight on judges and lawyers, making a more creative resolution–perhaps one that stops short of full blown standing but recognizes the potential risk of harm– hard to implement.

Photo Attribution: GotCredit via Flickr.

What  do we call (what I shudder to mention as) “non lawyers”?

One of the interesting by products of the increased use of technology, collaboration and disruption is the panoply of business professionals now serving the legal profession from MBA’s, marketing experts, IT folks and innovators. These professionals and others play an integral role in and for many lawyers either as employees or outsourced resources.

 

Given the innovation and creativity now required to succeed, these folks will be even more valuable in the future.

Ahh but notice I didn’t use the dreaded term “non lawyers” or the slightly less offensive term “staff” in describing these folks.

Continue Reading So What’s In A Name, Anyway?

NetDocuments, the popular web-based document and email management service and premier cloud storage platform, may be sitting on a hidden treasure. I chatted with Leonard Johnson, NetDocuments Product Director, over drinks at the recent International Law Technology Association Conference in Las Vegas. We had planned to talk about NetDocuments’ recent product announcements (I was covering the Conference as a lawyer but also as a contributor to the Lawyerist. But Johnson said something that was intriguing: due to its popularity, NetDocuments is sitting on a ton of unstructured data from emails to memos to pleadings and briefs to all sorts of contracts and formal documents. Continue Reading NetDocuments and Standard Oil

It was on a dreary night of November that I beheld the accomplishment of my toils. … It was already one in the morning; the rain pattered dismally against the panes, and my candle was nearly burnt out, when, by the glimmer of the half-extinguished light, I saw the dull yellow eye of the creature open; it breathed hard, and a convulsive motion agitated its limbs.

Today’s the birthday of Frankenstein. Sort of. It’s actually the birthday of Mary Wollstonecraft Shelley, the creator of creature which is at the center of the story.(In an interesting twist of fate, in the book, it’s is the creator who is actually named Frankestein, not the creature). For those of you who never read the book (I didn’t until recently), it’s the story of the creation of a being and the torment of both the creator and the created as a result. Once he created the being, the creator became frightened and repulsed, not understanding what he had done and what the impact might be. He fled, thus setting both creature and creator on a long bad journey that doesn’t end well for either.

Its often been cited as symbolic of the struggle with and dangers of technology although its really less about that than the struggle of the creator/created. But I guess in a way that struggle is similar to the struggles that we, as a society and as lawyers, in particular, are having with the technology we have created and are creating. We fear it, we fear its impact, we hate it and are repulsed by it. We love it.

“AI is a fundamental existential risk for human civilization, and I don’t think people fully appreciate that”. Elon Musk

 

Somewhat like the creator in the book, Elon Musk, who himself is responsible for technogy in electric cars and space rockets is sounding the alarm about AI saying, “I think people should be really concerned about it,” Musk said. “I keep sounding the alarm bell.”

Similar fears are echoed by Stephen Hawking who says bluntly, “The development of full artificial intelligence could spell the end of the human race”. Ironically, Hawking is using a new system developed by Intel to speak that’s based on program that learns how the professor thinks and suggests the words he might want to use next. In other words, AI.

Technology and AI. We fear it. We hate it. We love it.

And this love hate relationship is even more evident in the legal profession. Some lawyers treat technology like Frankenstein. I don’t need it, I don’t want it, I don’t understand  it. In other words, I fear it and I ain’t going to learn about it. Some lawyers-often more experienced ones-are so empathic about this that they proudly and publicly brag to everyone their lack of knowledge. As if being a Neathandral is impressive to clients and others. (P.S. It’s not.).

Perhaps its no wonder we have this love-hate relationship with technology: we generally confuse the creator (the Frankenstein of the book) with the created (which is generally called and thought of as “Frankenstein”). The same is true of technology-we create it and then damn the very thing we had created confusing what we are with what we have created. Ruled by fear and remorse, Frankenstein’s creator fled once he created his “creature” without considering what his fear and ignorance would cost in the end. Or what good could come from his creation.

The technology genie (or, if you prefer, the technology “Frankenstein”) is already out of the bottle. Its been created and will continue to develop. As a profession, we can’t flee it or ignore it. We can only embrace it.

Photo Attribution

Photo 1: Insomnia Cured Here via Flickr

Photo 2: IowaPolitics.com via Flickr

 

 

 

 

Perhaps the biggest news out of the 2017 International Legal Technology Association (ILTA) Conference happened before it even started.

ILTA describes itself as a “volunteer led, staff managed association with a focus on premiership.”

ILTA is primarily made up of large law firms and better known legal technology vendors. At this year’s conference, for example, there were lots of legal professionals from well known and well heeled law firms, few legal start ups and few practicing lawyers.

A year ago, ILTA lost its Executive Director to retirement right before its annual Conference. In March of this year, Dan Liutikas was named Chief Executive Officer. Dan was formerly with CompTIA, also a trade association for the information technology industry. He has a reputation for innovation and decisiveness.

In one of his first public acts, on Friday, August 4, the virtual eve of this year’s conference, ILTA let go Peggy Wechsler, the Director of Programs and Strategic Relationships who was the primary organizer of the annual conferences since 1998.

To many, she was the face of the organization. Continue Reading ILTA Fireworks