Dan Roe of law.com recently reported on a study by Edge International on the problem of underperforming partners. I have written on this issue before.

Identifying and defining underperforming and underproductive partners will prove more and more challenging given the changing dynamics in the profession. Those firms that evaluate partners’ performance and productivity only on current financial metrics may face problems in the future.

The Survey

According to the Survey, more than half of the responding firms believe underproductive partners hurt firm profitability. And two-thirds say they intend to act on the problem within the next two years.

Continue Reading Beyond the Billable Hour: Rethinking Partner Evaluation to Enhance Long-Term Financial Health

Several state bar associations and courts have leaped into the tar pit of issues that Gen AI seems to have raised. Many of these, at least early on, were little more than knee-jerk reactions. Most were brought about by a lack of understanding of the tools available and what they could do.

Recently, Kentucky’s Bar Association made a more studied and nuanced examination of the issues. The result was Ethical Opinion E-457 on: “The Ethical Use of Artificial Intelligence in the Practice of Law.” (By way of disclosure, I am a member of the KBA’s Artificial Task Force which is referenced in the Opinion. The opinions expressed here are my views and not necessarily those of the Task Force or other members. It should also be noted that the Opinion was published to the entire KBA membership in the May/June edition of the Bench & Bar Magazine. There is a 30 day period for comment before the Opinion becomes final.)

/

Continue Reading Beyond Simple Answers: Kentucky’s Nuanced Ethical Roadmap for Lawyers Using Gen AI and Technology

“My dear, here we must run as fast as we can, just to stay in place. And if you wish to go anywhere you must run twice as fast as that.” 

The Queen of Hearts in Lewis Carroll’sAlice in Wonderland

I have written before about the uncertainty many lawyers and legal professionals in small and mid-size law firms have when it comes to Gen AI . When I looked at this issue a couple of months ago, I said, “Most of the lawyers I talked to…had not adopted Gen AI tools. Most had little familiarity with what it could do, how it works, and how they could be affected by it. Most of them were genuinely frightened about using Gen AI, a fear fed by the publicity of hallucinations and lawyers being sanctioned for citing cases that didn’t exist that Chat GPT provided.”

But like so many things associated with Gen AI, this reluctance may be about to change for a couple of reasons.

Apple Intelligence: AI For The Rest of Us

Apple held its annual World Wide Development Conference (WWDC) this past week. One of the big things announced was the concept of Apple Intelligence. I have to admit, when I first heard the term, I thought it was a little hokey. AI for Apple doesn’t mean artificial intelligence. It means Apple intelligence. But like my good friend Brett Burney mentioned in his weekly In The News podcast with Jeff Richardson, the more I thought about it, the more I became convinced that there was really something to what Apple was doing.

Continue Reading Mid-Size Law Firms and Gen AI: Is a Paradigm Shift On the Horizon?

There’s gold in them thar hills. Mark Twain in 1892 novel The American Claimant

Almost every law firm has a great wealth of documents and knowledge locked up in work they have previously done in cases and matters. If only they could find it. The problem, as I have discussed before, is that lawyers don’t want to spend nonbillable time getting the information into a system where it could be searched and accessed. But a recent partnership between the major legal research player, vLex, and a leading document management vendor, iManage, is attempting to solve that problem.

Continue Reading vLex and iManage Partner to Maximize Customer Past Efforts: But User Process is Key

Injustice anywhere is a threat to justice everywhere.”
– Martin Luther King

For some time, we (the legal profession) have collectively wrung our hands over the access to justice (A2J) problem in the US and elsewhere. But that’s about all we have done: despite all our consternation, there has been little real progress. And now that gap may be about to significantly widen.

Fundamentally, there simply can’t be much access to justice without access to the Internet. Indeed, there can’t be much access to the American dream at all without reliable internet access. Yet that access for millions of people who without assistance could not afford it is about to be cut off.

Continue Reading Terminating the Affordable Connectivity Program: A Huge Step Backward for Access to Justice

Lawyers need to advise clients of risks of Gen AI.

Another week, and I find myself at yet another legal conference focusing on AI and Gen AI. Lots of the now standard discussions about whether and how Gen AI will impact lawyers and the legal profession. Presenters droning on about the risks and benefits to lawyers of using Gen AI. But like so many things lawyers stew over, the focus of these discussions is almost always on the lawyer’s professional navels and not on the interests of their clients.

When lawyers do focus on their clients in this area, it’s mostly all about worrying about what Gen AI will do to the all-powerful billable hour, what it will do to their revenue, and whether lawyers will be replaced by a Gen AI version of Her (or Him). 

Lawyers worry mainly not about their client’s use and potential liability but about themselves.

But as usual, lawyers are collectively missing something. Their clients, who are businesses, and even individuals are using AI and Gen AI every day. They are using it to develop products. To manufacture products. To assist in making business and individual decisions. To assess risks. To create contracts. All the while, lawyers worry mainly not about their client’s use and potential liability but about themselves.

Continue Reading Gen AI in Legal Practice: It’s Not About Us Lawyers, It’s About Our Clients

The International Legal Technology Association, or ILTA as it is commonly referred to, is no stranger to holding giant technology conferences. Each August, it puts on an annual four-day show that draws over 3400 attendees and some 150 exhibitors and sponsors. This summer’s Show will be in Nashville from August 11-15. The Show offers a wide range of content for every legal tech issue as well as a widely diverse group of sponsors and exhibitors.

Continue Reading ILTA’s Evolve Conference: Smaller, Smarter and Focused

On May 8, the ABA Standing Committee on Ethics issued its formal Opinion 511 entitled Confidentiality Obligations of Lawyers Posting to Listservs. As Bob Ambrogi rightly pointed out in his recent post on the Opinion, it seems odd that the ABA would issue an opinion now about a technology that has been around since the late 90s. For Bob, it brought to mind Rip Van Winkle, who slept for 20 years only to wake up in a unrecognizable world.

I agree that the timing seemed strange. However, the substance of the Opinion could relate to and reveal the Committee’s thinking about the use by lawyers of large language models (LLMs).

The Opinion deals with when a lawyer can post questions or comments on a ListServ without their client’’s “informed consent.” According to the Opinion (and clearly, under the Rules), a lawyer can only do so if there is not a reasonable likelihood that a reader could determine either the identity of the client or the matter. The Opinion also discusses what “informed consent” entails.

Continue Reading ABA’s Opinion 511 and Its Impact on Legal Ethics in the AI Era: A Wake Up Call?

Don’t tell me about your effort. Show me your results. Tim Fargo

 I have recently attended several legal tech conferences and other lawyer meetings, which were dominated by Generative Artificial Intelligence (GenAI) discussions and presentations.

Despite the rapid advancement of GenAI and AI technologies, the content at these events is pretty repetitive. Most of the presentations center on the dangers of lawyers using GenAi, and how the GenAi systems work. The presenters drone on about the “black box”. They pontificate endlessly about how the systems will revolutionize the practice of law in short order. How they will drag the moribund legal profession kicking and screaming into the 21st century. In many of these conferences, IT professionals and vendors outnumber bewildered lawyers and legal professionals. In most of these conferences, the event planners and speakers are not lawyers; if they are, they have advanced pretty far up the GenAI legal curve and speak geek more than legal.

Continue Reading From Theory to Practice: The Need for Real-World GenAI Demonstrations For Lawyers and Legal Professionals

It goes without saying that one of the most critical functions of a law firm is to train its associates adequately. But time constraints and a lack of consistency, as I have previously discussed, make good, sound training of associates problematic in many firms. However, large language models and GenAI, even open models, may offer potential solutions. Provided, of course, that the firm and its partners understand the risks and benefits of these models and how to use them.

Continue Reading Revolutionizing Law Firm Training with AI: The Power of Large Language Models